Analyse the Impact of Supplier Selection in Improving the Quality of Materials in an Organisation. A Case Study of Bindura University of Science Education · Electronic Theses and Dissertations

Author

Chikobvu, Farai

Title

Analyse the Impact of Supplier Selection in Improving the Quality of Materials in an Organisation. A Case Study of Bindura University of Science Education

Abstract

This study focused on the investigation of the impact of supplier selection in improving the quality of materials using a case of B,U.S.E. For an institution to cope with the dynamic quality era and to change in view of the cut throat disgruntlements currently existing, the researcher found it relevant to investigate whether supplier selection has an impact on the delivery of good quality. Descriptive research design was used and 85 respondents were selected using stratified random sampling. Data was collected by the use of questionnaires, interviews and observations. With the use of tables and graphs the collected data was presented for analysis. Findings showed that supplier selection is of prime importance in the improvement of quality of materials in academic institutions. A positive impact between supplier selection and quality of materials was discovered. The better the supplier selection process and criteria, the finer the quality of materials. The institution should continually review their selection criteria, specifications and processes in the light of the nature of the products so as to improve the quality thus making use of the value for money. In supplier selection process, payment system of the institution should also be reviewed to avoid delivery of poor quality products. The researcher also recommends that since the research was mainly centering on quality, further research should be done on the impact of supplier selection on reducing the costs of an institution. Since B.U.S.E is an academic institution, a further study is recommended to be conducted on the impact of supplier selection on improving the quality of materials, mainly focusing on academic institutions .

Date

2023

Publisher

BUSE

Keywords

Selection Criteria

Quality

Supervisor

N/A