Examining how Supplier Relationship Management Affect the Organisational Performance of a Manufacturing Business. A Case of AUREX (LTD) PVT
- Author
- Nyanzou, Honest
- Title
- Examining how Supplier Relationship Management Affect the Organisational Performance of a Manufacturing Business. A Case of AUREX (LTD) PVT
- Abstract
- Aurex (ltd) Pvt was used covering the period 2020 to 2021. The student was inspired to carry out the research study due to the poor product quality, late deliveries of raw materials coupled with increasing production costs at Aurex Company. These situations showed poor relationships with suppliers and prompted the student to carry out this study. Relevant literature was reviewed in chapter 2. Data was collected from sample from selected employees using the extreme or deviant case purposive sampling techniques. The sampled comprise of managers, supervisors, and lower level employees from all the departments of Aurex at the company’s head office in Ruwa. Data was collected from primary and secondary data sources through questionnaires, interviews and documentary investigation. Findings showed that there was a low level of trust and commitment among the buying and supplying companies, there are no mutual goals among the trading organisations, communication was poor, there was a very low rate of response to one another’s needs. The student concluded that buyer and supplier relationship management had a great effect on the performance of the organisation. The researcher also concluded that Aurex Company had adopted supplier relationship management practice to a very low extent and lack of trust, lack of cooperation, lack of mutual goals and poor communication were the challenges delaying effective supplier relationship management at the Aurex organisation. In short the above conclusions, the student recommended that the Aurex Company should communicate regularly and effectively with suppliers.
- Date
- 2021
- Publisher
- BUSE
- Keywords
- Supplier Relationship Management
- Manufacturing Business
- Supervisor
- N/A
- Item sets
- Department of Economics
- Media
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Honest Nyanzou.pdf