An Assessment on the Impact of an E-Procurement System on Performance: A Case Study of the Ministry of Primary and Secondary Education · Electronic Theses and Dissertations

Author

Gwasira, Mcdee. T

Title

An Assessment on the Impact of an E-Procurement System on Performance: A Case Study of the Ministry of Primary and Secondary Education

Abstract

This study aimed to assess the impact of e-procurement on organizational performance, in the case Ministry of Primary and Secondary Education (MOPSE) head office in Harare. The research aimed to achieve three objectives: firstly, to determine how e-procurement impacted the attainment of value for money and time effectiveness at MOPSE, secondly, to examine the role of an e-procurement system on the performance of MOPSE and thirdly, to recommend how e-procurement system can improve the performance of MOPSE. In order to determine the impact of e-procurement on organizational performance, the research employed a descriptive methodology that combined both qualitative and quantitative methods. The survey was conducted with a group of 60 respondents who were chosen randomly to complete the questionnaire. In addition, 12
individuals were selected for interviews using purposive sampling techniques. The questionnaire and interview guide were used as the research instruments. The study’s results indicated that an eprocurement system had a positive impact in relation to the attainment of value for money and time effectiveness at MOPSE, which resulted in the organization achieving performance levels that meets global standards. The study also identified that e-procurement played a greater role during the procurement process which improved the performance of MOPSE. Finally, the research
revealed that introducing an e-procurement system led to cost reduction and increased efficiency for the company. The study’s conclusions were twofold: first, an e-procurement system had a beneficial effect on MOPSE’s performance and second, the e-procurement system was superior to
manual systems, enabling MOPSE to operate more quickly and efficiently. The study recommends that MOPSE it is necessary to integrate all e-procurement elements into the system to enhance the company’s overall performance. The research also suggests that MOPSE should maintain its use of the e-procurement system in order to conform with the highest global procurement standards.

Date

2023

Publisher

BUSE

Keywords

E-Procurement System

Supervisor

N/A