The factors that influence the use of e-filing system on tax compliance by financial consultancies in Zimbabwe: case of GAA Associates Financial Consultancy.
- Author
- Kapfunde, Emilia
- Title
- The factors that influence the use of e-filing system on tax compliance by financial consultancies in Zimbabwe: case of GAA Associates Financial Consultancy.
- Abstract
-
Tax non-compliance is a major concern for governmental and tax agencies, and addressing this issue remains a top priority. The financial consulting industry has contributed to a growing number of 'hard to tax' taxpayers, posing a challenge for tax administration.This study's goal was to assess how Zimbabwean financial consultancies' tax compliance was affected by the country's e-filing system. A sample of 26 GAA Associates employees and 10 tax officials were used in a mixed research approach to accomplish this. The research revealed that financial consultants in Zimbabwe do not improve tax compliance with tax authorities by using e-filing systems; instead, they do it by using a manual system that is both time-consuming and expensive. It became clear that tax knowledge education on how to use the e-filing system to submit tax returns is necessary before financial consultancies in Zimbabwe may use it. Despite these findings, ZIMRA should continue to educate inexperienced and uneducated financial consultancies about the advantages of using the e-filing system to file and pay taxes and promote good record keeping through social media advertising and tax payer education.
- Date
- 2023
- Publisher
- BUSE
- Keywords
- Tax non-compliance
- governmental and tax agencies
- financial consulting
- Supervisor
- N/A
- Item sets
- Department of Accountancy