An investigation on the effectiveness of ICT in curbing corruption in Revenue Authorities.

Author

Kakwere, Tariro L. N.

Title

An investigation on the effectiveness of ICT in curbing corruption in Revenue Authorities.

Abstract

The purpose of this study is to determine how well information and communication technology (ICT) can reduce corruption inside the revenue authorities like Zimbabwe Revenue Authority (ZIMRA). This research was done over a population of 95 individuals in Harare, sample size of 50 individual employees. The researcher carried out descriptive research and was able to learn about the corruption strategies that are common in ZIMRA, the ICT tools that are available in ZIMRA, their effectiveness in reducing corruption, and other measures that can aid in the fight against corruption by using questionnaires, interviews, and published articles. The researcher randomly selected a sizable number of respondents during data collection, allowed them enough time to answer, and respected their privacy in order to improve the validity and reliability of the study. The findings gleaned from the questionnaires were presented and analyzed by the researcher using Microsoft Word and SPSS. The study's findings were that ICT is effective in curbing corruption but however there is need to put in place some measures to eradicate corruption ICT being the starting point as recommended in this research. Areas of further studies are ZIMRA in Kariba at the border post, Beitbridge and in Plumtree

Date

2023

Publisher

BUSE

Keywords

ICT

Corruption

Revenue Authorities

Supervisor

N/A