The effectiveness of computers in fraud detection and prevention. A case of Eco Bank Bindura
- Author
- Thelma Salatiele
- Title
-
The effectiveness of computers in fraud detection and prevention. A case of Eco Bank Bindura
- Abstract
- Banking business has become more complicated with development of information and communication technology which has changed the nature of fraudulent activities on Banks. The recent rise in cases of bank fraud in Zimbabwe has seriously reactivated a concerted debate of how effective computers are in the reduction of fraud. Therefore, this study sought to evaluate the effectiveness of computers, the factors affecting the effectiveness of computers and recommendations on improving effectiveness of computers in reducing bank fraud in Zimbabwe. The study covers a period of August 2019 to September 2020. A descriptive research design was used to gather data for the study. Questionnaires and personal interviews were used to collect data for the study. The data gathered was presented using tables, graphs and charts for easy interpretation and analysis. Ecobank Bindura branch was used as the case study for this research. The findings revealed that computers are effective in managing bank fraud as they detect and facilitate investigation and prosecution of fraud in the banking industry. However some factors were found to be affecting the effectiveness of computers these include poor internal controls, financial problems, and weakened societal values. The study concluded that the use of computers is not the sole solution for reducing fraud in the banking industry and therefore it recommended to improve internal controls, making use of bank reconciliations and also making use of whistle blowing as a mechanism to curb fraud.
- Date
- 2021
- Publisher
- BUSE
- Keywords
- Eco Bank
- Bank fraud
- Supervisor
- N/A
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