An analysis of the role of microfinance institutions in achieving financial inclusion in Zimbabwe. A case study of Symdunes financial services.
- Author
- Munhira Courage
- Title
- An analysis of the role of microfinance institutions in achieving financial inclusion in Zimbabwe. A case study of Symdunes financial services.
- Abstract
-
The study aims to examine the role of microfinance in achieving financial inclusion in Zimbabwe. The research’s aims were to identify the challenges faced by Microfinance Institutions in providing services for financial inclusion in Zimbabwe and to make recommendations to MFIs in Zimbabwe on how to increase financial inclusion in Zimbabwe. Symdunes Financial Services Microfinance was the focus of the research. A case study research approach was adopted, with SFS Microfinance serving as the case study. The researcher selected 30 SFS Microfinance staff, including Loan Officers and Managers, 20 prospective marginalized customers, and 40 SFS clients. Stratified random selection was used to choose a sample of 10 workers, 15 marginalized clients, and 30 clients from this target demographic. Questionnaires and interviews were used to gather primary data. The study's findings revealed that microfinance institutions in Zimbabwe had a high and significant influence on the country's level of financial inclusion. Lack of funding, competitiveness, non-performing loans, and a lack of adequate management systems were also recognized as important issues encountered by microfinance institutions in Zimbabwe. In light of the research findings, the researcher advised MFIs to develop ways to help them overcome problems.
- Date
- June 2023
- Publisher
- BUSE
- Keywords
- Consumptive lending
- Financial inclusion
- Microfinance
- Supervisor
- N/A
- Item sets
- Department of Banking and Finance
- Media
-
Courage Munhira.pdf