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Author
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Mureverwi Monalisa Annita
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Title
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The effectiveness of information technology in dealing with white collar crime: A case of retail shops in Marondera CBD
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Abstract
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It's interesting to see how Information and
Communication Technology (ICT) has transformed our lives and made many things possible that were impossible in the past. However, with the increased use of ICT, cybercrime has also become a significant global threat. It affects all stakeholders from agencies, business sectors, civil society organizations, and even individual citizens. This research therefore, sought to document and assess the effectiveness of information technology in dealing with white collar crime with specific focus on Marondera CBD. The researcher had several objectives for the study, which included identifying prevalent types of white collar crime in the retail sector, assessing the impact of white collar crime, evaluating the effectiveness of information technology systems in dealing with white collar crime, and generating new insights for detecting and preventing such crime. To gather data, the researcher used a descriptive survey research design with a sample size of 50 respondents and utilized questionnaires and interviews as the main data collection instruments. Statistical Package for Social Sciences (SPSS) version 20 and Microsoft Excel 2013 were used to analyze data, which was then presented using tables, graphs, and pie charts. The study found that card fraud and cybercrime were major forms of white collar crime in the Marondera CBD retail sector, and the adoption of information technology had significant negative impacts. Additionally, the current measures to fight cybercrime were found to be less effective. The researcher recommended several measures to curb fraud, such as using artificial intelligence, conducting lifestyle audits and background checks, keeping track of devices, implementing access control mechanisms, and safeguarding employees. It is crucial to remain vigilant and take appropriate measures to mitigate the risks of cybercrime in the retail sector.
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Date
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2023
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Publisher
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BUSE
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Keywords
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Information and Communication Technology (ICT)
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Cybercrime
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Supervisor
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N/A
