Management Control Systems and Their Effectiveness Against Internal Fraud. A Case Study of Zb Bank 2020 To 2022 · Electronic Theses and Dissertations

Author: Murasiranwa, Panashe R
Title: Management Control Systems and Their Effectiveness Against Internal Fraud. A Case Study of Zb Bank 2020 To 2022
Abstract: This dissertation investigates the relationship between management control systems (MCS) and their effectiveness against internal fraud within the banking industry, using ZB Bank Zimbabwe as a case study. Internal fraud is a considerable threat to the banking industry, potentially resulting in significant financial losses and reputational damage to the organization. MCS can provide the necessary tools and framework to deter and detect internal fraud. The research is conducted using a mixed-method approach, including qualitative interviews with management-level employees and an analysis of secondary data. The findings suggest that MCS is effective in mitigating internal fraud within the banking industry, with budgeting, internal audit trails, risk management, performance measurement, and fraud detection software being the most effective control mechanisms. However, the research also highlights the challenges faced in implementing MCS and the need for a strong culture of compliance in any MCS system. The study was conducted in the central business districts of Kadoma.
Date: 2023
Publisher: BUSE
Keywords: ZB Bank; Management Control Systems (MCS)
Supervisor: N/A