Analysis Of Fraud Risk In the Retail Supermarkets: A Case Study of TM Pick n Pay Msasa Branch Covering the Period of 2019-2022
- Author
-
Tanyaradzwa Tash Shambira
- Title
- Analysis Of Fraud Risk In the Retail Supermarkets: A Case Study of TM Pick n Pay Msasa Branch Covering the Period of 2019-2022
- Abstract
- The dissertation aimed to analyze the fraud risk in retail supermarkets, specifically focusing on TM Pick n Pay Msasa Branch in Harare, Zimbabwe. With the growing retail sector and increasing technological advancement, the risk of fraud had become a significant challenge for supermarkets. The study sought to understand the causes of fraud in the retail sector and whether or not internal controls were effective at preventing and detecting it. Additionally, the study sought to identify the types of fraud that occurred within the retail sector, as well as recommendations for reducing or eliminating fraudulent activities. The research methodology for this study involved both qualitative and quantitative methods. The sample population was selected from employees at TM Pick n Pay Msasa Branch, one of the leading retail chains in Zimbabwe. Data collection methods consisted of a self-administered questionnaire and interviews. Stratified random sampling was used to select respondents, with the management of Msasa Branch, non-managerial employees, and management at head office included. The data collected was analyzed using the Statistical Package for Social Sciences (SPSS) software and Excel. The findings of the research showed that weak internal controls, financial pressure, opportunity, greediness, and low salaries were identified as the main causes of fraud in the retail sector. Skimming was found to be the major type of fraud committed in retail supermarkets. The study revealed that the internal controls in place were effective. The recommendations made included the implementation of strong internal controls, strict supervision, and staff training, and whistle-blowing. The findings of this study provided insights into the nature of fraud risk in retail supermarkets and the measures that needed to be taken to mitigate it. The findings of this study revealed that fraud in the retail sector was a significant problem in Zimbabwe.
- Date
- 2023
- Publisher
- BUSE
- Keywords
- Fraud Risk
- Retail Supermarkets
- Supervisor
- N/A
