The effectiveness of buyer-supplier relationship on the performance of the organization: a case of CMED Bindura (2016-2021).
- Author
- Makoni, Fadziso
- Title
- The effectiveness of buyer-supplier relationship on the performance of the organization: a case of CMED Bindura (2016-2021).
- Abstract
- The study investigated on the effectiveness of buyer-supplier relationship on the performance of the CMED Pvt Ltd Bindura. The study covers for the period of 2016 to 2021. The main research problem was based on the fact that regardless of the strong relationships the organization had with some it suppliers, CMED Pvt Ltd Bindura was still experiencing late deliveries, shortage of motor spares and also poor quality products and services. The major objectives of the research were to determine the effectiveness of supplier relationship management and information sharing on the performance of CMED Bindura. The research was a descriptive survey in form of a case study. The methodology which was mainly used was qualitative with little quantitative techniques. The target population was fifty nine (59) and a sample size of twenty five (25) was used. Questionnaires were hand given and interviews were done using telephone calls as a way of collecting data. Data was analyzed through Microsoft excel system into meaningful information. The research findings were that CMED Bindura can improve the performance of the organization through effectively managing relationships with their suppliers. It was recommended that CMED should consider the importance of relationship management in order to obtain high performance of the organization. It was also recommended that CMED should establish clear ways of developing suppliers and make the relationship management be linked to the objectives of the organization as a way of improving the performance of the organization. This will undoubtedly improve the chances of being competitive in the market.
- Date
- May 2022
- Publisher
- BUSE
- Keywords
- Buyer-supplier relationship, information sharing, organizational performance,
- Supervisor
- Mr. Muchabaiwa
- Item sets
- Department of Economics