Effect of telematics on fleet management: a case study of DALLAGLIO group of mines.
- Author
- Mutoya , Nathalie Panashe
- Title
- Effect of telematics on fleet management: a case study of DALLAGLIO group of mines.
- Abstract
- This research study investigates the effect of telematics on maintenance costs and the challenges faced in maximizing its potential, with a focus on a mining company as a case study for the research. This research study used a mixed-methods approach of collecting data. It analyzed quantitative financial records from 2015 to 2023 and qualitative data from a semi-structured questionnaire. It carried out a pre- and post-telematics and the findings reveal that the adoption of telematics in fleet management led to a significant reduction in maintenance costs. Key factors contributing to the reduction in costs include predictive maintenance, enhanced vehicle monitoring, efficient routing and scheduling, driver behavior monitoring and optimized vehicle utilization. However, the study also explores several challenges that hinder the full potential of telematics. These challenges include resistance to change among several employees, privacy and security concerns regarding how data is used, technical and operational challenges amid operation of the system, financial barriers related to ongoing costs of maintaining and updating the telematics system and lastly lack of adequate training for the workers. Furthermore, the research highlighted several factors that lead to the adoption of telematics. These include the need for costs reduction, advancements in terms of technology, the need for future expansion, regulatory compliance and risk management. The study concludes that while telematics offer huge benefits organizations must address the challenges that hinder them to maximize its full potential and that traditional methods increases costs while telematics reduces them. Recommendation for future research includes the need to explore impact of telematics across different industries and deeper research into human factors affecting telematics adoption. This comprehensive analysis provides valuable insights for organizations who are considering adopting telematics or are currently utilizing the system in their fleet operations.
- Date
- June 2024
- Publisher
- BUSE
- Keywords
- effect of telematics, mixed-methods approach
- Supervisor
- Mr. Bindu
- Item sets
- Department of Economics
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