An investigation into the impact of buyer supplier relationship on organizational performance: a case study of car servicing companies
- Author
- Mpofu, Macmillan
- Title
- An investigation into the impact of buyer supplier relationship on organizational performance: a case study of car servicing companies
- Abstract
- The goal of this study was to examine how the relationship between the buyer and the supplier affected organizational effectiveness. The study's focus was strictly descriptive. The purpose of the study is to ascertain the degree to which car servicing businesses have embraced the idea of buyer-supplier relationships, the difficulties in doing so, the effect of buyer-supplier relationships on business performance among car servicing businesses, and the demographic variation of buyer-supplier relationships on business performance among manufacturing businesses. The population of the study consisted of Dalkeith Engineering and several of its suppliers. Using SPSS software, the data were analysed using the mean, standard deviation, and ANOVA. According to the study's findings, buyer-supplier relationships covered by significant trust demonstrated improved organizational performance, those covered by significant communication demonstrated superior organizational performance, and those comprised of significant co-operation demonstrated superior organizational performance. In general, relationships between buyers and suppliers have improved organizational performance and had positive effects.
- Date
- May 2022
- Publisher
- BUSE
- Keywords
- buyer-supplier relationships,
- Supervisor
- NIL
- Item sets
- Department of Economics
- Media
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Macmillan Mpofu.pdf