The effects of information technology on organizational performance in the public sector of Zimbabwe. · Electronic Theses and Dissertations

Author: Jeche, Tracy Tatenda
Title: The effects of information technology on organizational performance in the public sector of Zimbabwe.
Abstract: This study sought to determine the effects of information technology on organizational performance within the public sector of Zimbabwe. To realize the destinations of the study, a descriptive overview was utilized. Essential information was collected employing a semi-structured survey. The populace for this research comprised of the Bindura inhabitants. The survey was managed physically for data collection, out of which 103 respondents reacted to the think about coming about in a reaction rate of 86 percent which was considered as an adequate representation for the ponder. The study discoveries revealed that larger part of the respondents are commonplace with IT gadgets at their transfer to empower them get to administrations advertised by the open divisions in Zimbabwe which incorporate acquiring of ZESA tokens utilizing versatile gadgets. The study discoveries too uncovered that there was a positive relationship between the level of IT use and benefit conveyance to the public. The study suggests that organizations within the open division ought to grasp IT apparatuses and administrations so as to have competitive edge and move forward benefit conveyance to their clients.
Date: June 2019
Publisher: BUSE
Keywords: information technology ,public sector
Supervisor: Mr. Pande