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Author
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Zambezi, Tawanda Herbert
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Title
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Enterprise resource planning (ERP) has an impact on organisation performance: A case of J Mann & co Goprime accounting information system, Harare
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Abstract
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The study was an ERP post - implementation exploration to determine the ERP impact on the performance of J Mann & Co. The ERP was being used to input and process accounting transactions such as payroll, accounts receivable, accounts payable, the trial balance, statements of comprehensive income, statement of financial position and other related financial and management reports. The sample size was 45 participants. The researcher participants included 3 Directors, 17 finance and administration, 13 engineering, 5 production, 3 human resources, and 4 sales and marketing. The random sampling method was adopted for the questionnaires and interview. The purposive sampling method was engaged to make sure that the defined research samples stratas were fairly represented. The ERP systems are largely accounting activities that track and record business transactions to generate financial statements for an organisation period operations. These information systems endeavors to coordinate all information in organisation central database and allow users at different organisational levels manage information at different levels. The study noted that ERP systems at offered advantages to J Mann & Co a steel products manufacturing company. However, it was noted that ERP systems are risky and costly to implement and time consuming. However, in terms of business profitability, the profit margin and return on investment can be improved through the implementation of ERP systems as the systems improves the efficiency of processes and institute effective cost controls. The research findings revealed that there was need for systematic connection and interdependence of ERP modules to improve the organisation performance. The ERP components were highlighted as the financial, material management, sales and distribution, production planning, human resource, customer relationship management and quality management that J Mann & Co should integrate through its Goprime ERP accounting information system. AN integrated accounting information system promotes opportunities that integrate and coordinate organisation operations and facilitates the exchange of information among different business functions leading to sound management decision making . The study recommended that J Mann & Co should implement Goprime ERP systems package as holistic modules rather than individual module if they were to realise real financial performance improvement. J. Mann & Co executive management was recommended to support the implementation of its ERP in terms of funding, IT infrastructure, employees training, performance rewards and motivation towards the system application.
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Date
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November 2023
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Publisher
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BUSE
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Keywords
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payroll, accounting transaction
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Supervisor
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Mr. S Mutero
Tawanda Zambezi.pdf