The Impact of financial technology start-ups in retail and commercial banking performance in Zimbabwe. A case of Old Mutual
- Author
- Mparadzi, Mitchell
- Title
- The Impact of financial technology start-ups in retail and commercial banking performance in Zimbabwe. A case of Old Mutual
- Abstract
-
The main aim of the study is to examine the impact of fin tech start-ups in retail and commercial banking performance in Zimbabwe using Old Mutual as a case study looking at the obstacles and effect, how transparency is fin tech start-ups to retail and commercial banking performance as it has come as a threat to the banking sector, by overtaking the traditional banking making some stakeholders to resist to the technological advancement which may come as a disadvantage to banking sector as they will lose their market share. The research design used were descriptive and a case study with a sample of 50 employees consist of 10 being the top management and 40 being the internal staff. The data was presented in the form of graphs and chats as well as the use of the regression analysis. The results showed that fin tech start-ups have come as a favourable impact to the banking sector despite sone challenges being faced. The study further stated some recommendation to the government, regulators and to the banking sector that the banking sector should invest more time and money into fintech services, the regulators should come up with rules and regulations on the use of fintech to encourage fair play and more so, the government should offer incentives on fin tech as a better way of protecting the customers. The study concluded that the government and the banking sector should increase awareness and face to face interviews in order to know the other views of the respondents and cater for their protection by constructing polices and banking rules towards fin tech start-ups.
- Date
- 2024
- Publisher
- BUSE
- Keywords
- Financial technology
- Old Mutual
- Banking performance
- Supervisor
- N/A
- Item sets
- Department of Banking and Finance
- Media
-
Mitchell Mparadzi.pdf