The Impact of e-procurement on supply chain efficiency of public entities. A case study of Ministry of Health and Childcare

Author

Parichi, Mitchel

Title

The Impact of e-procurement on supply chain efficiency of public entities. A case study of Ministry of Health and Childcare

Abstract

This study used the Ministry of Health and Child Care as an example to investigate how e procurement affects supply chain efficiency in public institutions. The objective of the research was to appraise the extant procurement procedures in the MoHCC, appraise the influence of electronic procurement on supply chain efficacy concerning expenses, process enhancement, and inventory supervision, and scrutinize the advantages and obstacles linked to the deployment of electronic procurement systems. While there was a 100% response rate to a survey of 24 procurement professionals, the measurement tool's reliability score was low, suggesting that it may be improved. Data in both qualitative and quantitative forms were gathered through a mixed methods study. Data was gathered by the researcher through questionnaires. Using tables and pie charts, the SPSS program was used to evaluate the data
using both descriptive and inferential statistics. The findings demonstrated that obstacles include poor technology, a lack of knowledge of policies, a lack of funding, and a lack of commitment from the top levels have prevented e-procurement from having a significant impact on the ministry's performance. The study suggests improving leadership commitment, technology, policy understanding, resource allocation, and regular performance evaluations in
light of these findings. According to the study, e-procurement has a beneficial effect on the caliber of products and services suppliers offer. Two of the study's shortcomings are that it only looked at one public entity and that more instrument improvement is required. Future studies could examine how e -procurement affects various public bodies and pinpoint the elements that make an implementation or adoption successful.

Date

JUNE 2024

Publisher

BUSE

Keywords

E-Procurement

Supply Chain Efficiency

Case study

Ministry of Health and Child Care

Zimbabwe

Supervisor

CHIGUSIWA L.