Devolution and service delivery in local authorities: a case study of Hopley District Office in Harare.
- Author
- Kambarami, Tabeth N
- Title
- Devolution and service delivery in local authorities: a case study of Hopley District Office in Harare.
- Abstract
- This research focused on devolution and service delivery in local authorities, with the center being on Hopley City Council in Harare. The study employs a case study research designs as it is widely utilized method in social science research that entails conducting a comprehensive examination of a single case or a group of cases. This approach was used because it is commonly employed in various fields such as social sciences research. Findings suggest that devolution has both negative and positive and negative implications for service delivery in local authorities. On the positive side, devolution has empowered local authorities to tailor services according to local needs, resulting in increased responsiveness and efficiency. The study also discover strategies that being used by local authorities in the implementation of the devolution agenda in Zimbabwe, such as the local government strategy and planning district wide development strategy. The study also highlights how politics has affected devolution on issues of service delivery in Zimbabwe, and how partisan politics negatively inflicting harm in the local authorities. The study argues that there is need for adequate financial resources, capacity building initiatives, and robust monitoring and evaluation mechanism to ensure equitable and effective service delivery across local authorities.
- Date
- June 2024
- Publisher
- BUSE
- Keywords
- service delivery
- local authorities
- Supervisor
- NIL
- Item sets
- Department of Peace and Governance
