An evaluation of supplier selection concept on organizational performance. Case of Baines Avenue Clinic. · Electronic Theses and Dissertations

Author

Rupende, Tanatswa

Title

An evaluation of supplier selection concept on organizational performance. Case of Baines
Avenue Clinic.

Abstract

This study undertakes a comprehensive examination of the impact of supplier selection on the financial performance of private hospitals in Zimbabwe, with a specific focus on Baines Avenues Clinic. The primary objective of this research is to investigate the relationship between supplier selection and profitability at Baines Avenues Clinic, and to identify the key factors that contribute to this relationship. To achieve this objective, the study employed a qualitative research methodology, which involved the collection and analysis of primary data through questionnaires and in-depth interviews. The findings of this study reveal significant differences in how various departments at Baines Avenues Clinic contribute to the supplier selection process. Notably, the study found that supplier selection has a profound impact on the availability of medical supplies and equipment, which in turn affects the clinic's profitability. The study's findings also highlight the importance of a well-aligned and efficient supplier selection strategy in ensuring a steady supply of high-quality medical resources. Baines Avenues Clinic's success in this regard can be attributed to its streamlined procurement procedures, enhanced financial autonomy, and the establishment of enduring relationships with top-tier suppliers. These findings have significant implications for private hospitals in Zimbabwe, underscoring the critical importance of effective supplier selection in driving financial performance and delivering high-quality patient care. Overall, this study provides valuable insights into the complex relationship between supplier selection and profitability in the context of private hospitals in Zimbabwe. The findings of this research have important implications for healthcare policymakers, practitioners, and researchers, and highlight the need for further research into the factors that influence supplier selection and financial performance in the healthcare sector.

Date

June 2025

Publisher

BUSE

Keywords

organizational Performance

Supplier Selection

Supervisor

Ms Tapfuma