Development of a supply chain management model for managing supplier complaints in mining organizations in Zimbabwe. A case of Murowa Diamonds
- Author
- Kambizi, Natasha T.
- Title
- Development of a supply chain management model for managing supplier complaints in mining organizations in Zimbabwe. A case of Murowa Diamonds
- Abstract
- This dissertation examines the supply chain management model in mining organisations with focus on reducing supplier complaints .Supplier dissatisfaction often arises from issues such as communication breakdowns, contractual disputes, payment delays and logistical influences .By analysing current supply chain practises through stakeholder interviews and questionnaires, the study identifies and proposes strategic improvements. This research contributes to the existing literature by providing actionable insights into optimizing supply chain management in the mining sector.
- Date
- June 2025
- Publisher
- BUSE
- Keywords
- Supply Chain Management
- Model
- Managing Supplier
- Supervisor
- Dr. Nkala
- Item sets
- Department of Economics
- Media
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Kambizi, Natasha T.pdf