The Effect of e-government procurement on supply chain performance in the energy sector in Zimbabwe. The case of National Oil and Infrastructure Company (NOIC)

Author
Muyambo, Rutendo
Title
The Effect of e-government procurement on supply chain performance in the energy sector in Zimbabwe. The case of National Oil and Infrastructure Company (NOIC)
Abstract
This research analyses how Zimbabwe’s energy sector can benefit from e-government procurement systems, mainly focusing on e-tendering, e-invoicing, e-payment and e-informing within the supply chain. The initial aim is to study how digital procurement effects the efficiency, visibility, timeliness and proper workings of supply chains in developing nations. The research employed mixed methods by asking 66 NOIC professionals to answer structured questionnaires as well as interviewing them to obtain qualitative data. Multiple regression analysis and statistical techniques were used to analyse data and find out how different e-procurement aspects influence the performance of the supply chain. E-tendering, e-payment and e-informing make the procurement process easier, quicker, more transparent and ensure data sharing among the stakeholders. Even so, e-invoicing did not really change supply chain performance which might result from issues with infrastructure or a lack of integration. They show that having digital procurement can improve transparency, efficiency and trust among stakeholders in getting energy resources to Zimbabwe as planned and reasonably priced. The report encourages using and upgrading e-tendering, e payment and e-informing systems in energy organisations, pointing out that strong policies, training and infrastructure investments are necessary for the best results. Also, it makes a point that policymakers develop different strategies to tackle sector-related issues that can stop e-procurement from working smoothly. The findings from Zimbabwe illustrated here add significantly to the little knowledge available on e-government procurement in developing countries by pointing out the pros and cons of digital transformation in procurement.
Date
June 2025
Publisher
BUSE
Keywords
E-Government
Procurement
Supply Chain Performance
Supervisor
Dr. Mutsvangwa
Item sets
Department of Economics
Media
Muyambo, Rutendo.pdf

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