The impact of management and supervisory development programmes on staff retention levels: a case study of delta sparkling beverages, Harare
- Author
- Matora ,Michelle
- Title
-
The impact of management and supervisory development programmes on staff retention levels: a case study of delta sparkling beverages, Harare
- Abstract
- Management and supervisory development programmes are crucial in enhancing staff retention levels. In spite of Delta Sparkling beverages investments in what they regard as the best management and supervisory development programmes, staff retention levels are low. This study sought to investigate the impact of management and supervisory development on staff retention levels, a case of Delta Sparkling Beverages. This study was a case study design and the research utilized both qualitative and quantitative approaches. From a target population of 148 employees the researcher drew a sample of 62 respondents in which stratified random sampling techniques were employed. The target population was divided into three distinct strata namely, management, supervisors and grade (Fs) who according to the Delta Sparkling Beverages policy form a pool of potential supervisors. The researcher utilized self-administered questionnaires to collect data. Tables, bar graphs and pie charts were used for data presentation and SPSS v16.0 was used on data analysis. The study established that there is a positive correlation between Management and Supervisory development programmes and staff retention levels. Moreover, the study revealed that management and supervisory development has a significant role in enhancing staff retention levels at Delta Sparkling Beverages. The research study further recommends that Delta Sparkling Beverages re-designs its management and supervisory development framework such that it strategically aligns to the prevailing academic world, work environment of employees and different occupations. It was also recommended that Delta Sparkling Beverages revisits its criteria for selection of MSD programmes candidates and adopt job analysis and direct observations partly of the existing MSD needs analysis tools. The researcher recommended a similar study to be undertaken in small to medium enterprises.
- Date
- February 2021
- Publisher
- BUSE
- Keywords
- staff retention, management and supervisory development
- Supervisor
- NIL
- Item sets
- Department of Human Capital Management
- Media
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Michelle Matora HR.pdf