An Investigation of the relationship between employee empowerment strategies on performance in an organisation. A Case study of Grain Marketing Board
- Author
- Simbanegavi, Natalie
- Title
- An Investigation of the relationship between employee empowerment strategies on performance in an organisation. A Case study of Grain Marketing Board
- Abstract
- The study set out to investigate the relationship between employee empowerment strategies on performance in the Grain Marketing Board (GMB), Aspindale Depot. The employee empowerment strategies, namely: granting effective delegation authority, reward systems, providing adequate information, and positive feedback are the identified independent variables with employee performance as the dependent variable. Each of the empowerment strategies was tested to determine its impact on employee performance. The major limitation of the research was the timing of the research which coincided with the civil service audits. A case study research design was used in this study. Questionnaires were used as methods for data collection in GMB. The study, therefore, sought to evaluate the impact of employee empowerment on organisation performance. GMB with a population of 64 permanent employees was the focus of the study. A sample of 27 employees consisting of managers, supervisors and other junior employees was drawn from various departments at GMB namely; finance, administration and so on. The respondents were selected using random and non-random sampling techniques. Both primary and secondary methods of data collection were used. Data were analysed and presented in the form of graphs and pie charts. The major findings originating from the research were that the management was not doing enough by a way of empowering the employees due to the factors such as the level of education of the employees and bureaucracy in the organisation. Therefore, the employees were failing to meet the expected standards of performance. Employees felt that they were not sufficiently empowered to influence the decision making processes in the district. The study recommends that, GMB should delegate the decision making authority to the lowest appropriate levels so as to improve employee performance.
- Date
- June 2020
- Publisher
- BUSE
- Keywords
- Employee empowerment,
- Employee performance,
- Supervisor
- Ms. Mutembo,
- Item sets
- Department of Human Capital Management
- Media
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Simbanegavi, Natalie.pdf