Examining the relationship between training and development and employee performance: the case of Kadoma General Gospital. · Electronic Theses and Dissertations

Author

Matsika ,Raybald

Title

Examining the relationship between training and development and employee performance: the case of Kadoma General Gospital.

Abstract

There has been a growing concern in Zimbabwean Hospitals over the gap between skills required to execute specific tasks and those available amongst health care practitioners. It was therefore, against this background that the aim of the study was to examine the relationship between training and development (T&D) and employee performance using Kadoma General Hospital (KGH) as a case. The study employed a cross-sectional design to measure the specific entity of interest. A purposive sampling technique was adopted, whereby data was collected through self-administered questionnaires, in order to gather all the information as it conformed to the purpose of this research study. The participants of the study included managerial and non-managerial staff of KGH, however it excluded general hands and other employees who are engaged on a part time basis as well as those who work without recognised qualifications. The study revealed that employees at KGH have periodically been attending training and development programmes that have contributed to the enhancement of their job capabilities and skills enhancement and hence increase in performance. Further, the results showed that periodic training and development programmes to KGH employees has had a positive relationship with employee performance. The training programmes have contributed to increased motivational levels and hence foster teamwork spirit which is commensurate to increased productivity. Moreover, the results show that training bridges the gap between the job skills required and skills available in employees, thus it helps address skill discrepancies. The results of the study exhibit the role training and development can have to improve employee’s behaviour change and performance through skills development which is necessary for employees to execute their duties competently and effectively.

There has been a growing concern in Zimbabwean Hospitals over the gap between skills required to execute specific tasks and those available amongst health care practitioners. It was therefore, against this background that the aim of the study was to examine the relationship between training and development (T&D) and employee performance using Kadoma General Hospital (KGH) as a case. The study employed a cross-sectional design to measure the specific entity of interest. A purposive sampling technique was adopted, whereby data was collected through self-administered questionnaires, in order to gather all the information as it conformed to the purpose of this research study. The participants of the study included managerial and non-managerial staff of KGH, however it excluded general hands and other employees who are engaged on a part time basis as well as those who work without recognised qualifications. The study revealed that employees at KGH have periodically been attending training and development programmes that have contributed to the enhancement of their job capabilities and skills enhancement and hence increase in performance. Further, the results showed that periodic training and development programmes to KGH employees has had a positive relationship with employee performance. The training programmes have contributed to increased motivational levels and hence foster teamwork spirit which is commensurate to increased productivity. Moreover, the results show that training bridges the gap between the job skills required and skills available in employees, thus it helps address skill discrepancies. The results of the study exhibit the role training and development can have to improve employee’s behaviour change and performance through skills development which is necessary for employees to execute their duties competently and effectively.

Date

JUNE 2022

Publisher

BUSE

Keywords

training and development (T&D)

Supervisor

NIL