An assessment on the impact of employee engagement on organizational performance: a case of tobacco industry and marketing board
- Author
- Sithole ,S Tapiwa
- Title
-
An assessment on the impact of employee engagement on organizational performance: a case of tobacco industry and marketing board
- Abstract
- Employee engagement is widely-considered to be a powerful and useful tool to assist organisations achieve competitive advantage. However, there has been an alleged decline in employee engagement which may have a detrimental impact on the effectiveness of organizational work since employees may not accomplish objectives. This study investigates the impact of employee engagement on organizational performance at Tobacco Industry and Marketing Board. The study revealed that 67% of workers employed by TIMB are females and majority of employees are aged 35 and below. Furthermore, TIMB has more employees who have degree certificates. Organisations often fail to enhance long-term business success when they overlook key employee engagement factors that affect organizational performance. This study, consequently, utilised the 5 point Likert scale approach, to evaluate key employee engagement factors affecting organisational performance. The study revealed that teamwork, training and compensation were the key factors affecting organizational performance. A quantitative and qualitative research design was utilised, case studying 56 employees from TIMB organisation through probability stratified sampling. Using a simple regression analysis, the empirical results revealed that employee engagement positively and significantly influenced organizational performance by 20.9%. Furthermore, insufficient means to accomplish work was study revealed as the major challenge among five listed challenges associated with employee engagement. The study put forward clarity about expectations as the most important measure that the organisation can utilize in improving employee engagement.
- Date
- June 2023
- Publisher
- BUSE
- Keywords
- Engagement, employee, performance, regression, organisation
- Supervisor
- NIL
- Item sets
- Department of Human Capital Management