The Effects of e-procurement practices on procurement performance of Zimbabwe National Statistics Agency

Author

Jowo, Natasha

Title

The Effects of e-procurement practices on procurement performance of Zimbabwe National Statistics Agency

Abstract

The study investigates the effects of e-procurement on procurement performance of the Zimbabwe National Statistics Agency (ZIMSTAT). Specifically, the study analyses the role of e-procurement practices on the performance of Zimbabwe National Statistics Agency and also establish the link relationship between e-procurement practices and organizational performance. The study applied a qualitative approach and data was collected using questionnaires and interviews on a sample of 45 employees. The results show that, e-procurement practices positively affect ZIMSTAT’s performance. Results, further indicate that e-procurement practices shorten order delivery time and data quality. The results further show that automation of procurement improves order tracking, decreases errors and delays on ZIMSTAT. Moreso, the results show that e-procurement promotes cost reduction. The study recommends ZIMSTAT to consider implementing e-procurement practices as they are critical in organizational procurement performance since it has more advantageous over the traditional procurement methods. ZIMSTAT is therefore recommended to consider use of electronic sourcing, electronic bidding, electronic contracts and automation of order tracking system.

Date

October 2024

Publisher

BUSE

Keywords

E-procurement

E-procurement practices

Procurement performance

Supervisor

Mr. Chikabwi