Evaluation On The Effect Of Supplier Relationship Management In Enhancing Procurement Performance In Zimbabwe. Case Study Of Cailogistics Transportation Company
- Author
- MUCHUWENI SUE
- Title
- Evaluation On The Effect Of Supplier Relationship Management In Enhancing Procurement Performance In Zimbabwe. Case Study Of Cailogistics Transportation Company
- Abstract
- The effectiveness of Supplier Relationship Management (SRM) in enhancing procurement performance is a critical concern for organizations operating in dynamic business environments. This study evaluates the impact of SRM practices on procurement performance within the context of Cailogistics Transportation Company in Zimbabwe. With increasing complexities and competition in the business landscape, organizations are compelled to adapt their operational strategies to remain competitive. The objectives of this study are to ascertain the effect of SRM on cost efficiency, supplier performance, lead time, timeliness, quality, and compliance at Cailogistics Transportation Company. Employing a quantitative research methodology, this study adopts a case study approach, with data collected from 49 purposively selected respondents within the company. The results reveal significant relationships between SRM practices and various procurement performance metrics. Notably, effective SRM is found to positively influence cost efficiency, supplier performance, and timeliness of delivery. However, while SRM demonstrates a significant impact on quality and compliance, its effect on lead time and communication efficiency is less pronounced. These findings underscore the importance of prioritizing SRM initiatives to optimize procurement outcomes and drive organizational success. In conclusion, the study recommends that Cailogistics Transportation Company invests in enhancing its SRM practices, particularly focusing on communication efficiency and lead time optimization. Additionally, future research should delve deeper into specific SRM strategies to further enhance procurement performance and organizational competitiveness.
- Date
- 2024
- Publisher
- BUSE
- Keywords
- Supplier Relationship
- Procurement Performance
- Supervisor
- Ms Tapfuma
- Item sets
- Department of Economics
- Media
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MUCHUWENI SUE