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Author
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Murunguzvuzvu, Trinity T.
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Title
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An Assessment of the impact of rewards management strategies on employee performance at Harare Central hospital
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Abstract
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The study was an assessment of the impact of rewards management strategies on employee performance at Harare central hospital. The study was motivated by the fact that the hospital has experienced a decline in employee performance, as indicated by rising rates of absenteeism, turnover, and patient complaints. The study was hinged on the equity theory and the Herzberg's two-factor theory. This study adopted a mixed approach to determine the relationship between rewards and employee productivity. In this study, a descriptive survey research design was employed. Krejcie and Morgan's (1970) sampling table was used to come up with the sample. Both questionnaires and interviews were used in this study to gain a more comprehensive understanding of the impact of rewards on productivity. The study's findings showed that staff performance at Harare Central Hospital and performance-based awards had a significant relationship.According to the research, putting in place performance-based reward programs can effectively inspire workers, which will enhance performance results. As a result, it was advised that Harare Central Hospital take into account implementing and keeping performance-based award programs in order to improve worker performance and advance the organization's general success. It was found that employee performance at Harare Central Hospital is significantly improved by incentives. According to the study, giving workers the right incentives increases their motivation, engagement, and job happiness, all of which have a favorable effect on their output. In order to successfully inspire staff and promote better performance outcomes, it is advised that Harare Central Hospital keep implementing and improving its incentive programs. The study concluded that medical assistance programs are important to the work performance of staff members at Harare Central Hospital. The results show that workers who have access to health insurance through medical assistance programs are more productive, happy, and satisfied with their jobs. Thus, it was advised that Harare Central Hospital keep putting employees' general health and well-being first and offering sufficient medical assistance perks, as this would eventually lead to better performance outcomes. Based on the results, it was concluded that employee performance at Harare Central Hospital is significantly improved by bonuses. According to the study, employees who receive incentives exhibit higher levels of dedication, motivation, and job satisfaction, which improves performance outcomes. It is therefore advised that Harare Central Hospital keep using bonuses as a means of acknowledgment and compensation in order to effectively inspire staff members and promote better performance. Furthermore, it is vital to guarantee the equity and lucidity of the bonus distribution procedure in order to preserve staff spirits and involvement. It was recommended that the criterion for awarding bonuses ought to be just, clear, and predicated on quantifiable performance metrics. By doing this, you can make sure that workers believe the bonus distribution is fair and closely related to their work. Second, in order to accommodate varying staff preferences and incentives, the hospital ought to think about offering a combination of monetary and non-monetary benefits. Non-cash incentives could be in the form of chances for career advancement, adaptable work schedules, or public acknowledgment. Last but not least, the hospital needs to set up a consistent system for performance reviews and feedback so that staff members have clear expectations and helpful advice for growth.
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Date
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2024
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Publisher
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BUSE
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Keywords
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rewards management
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employee performance
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Supervisor
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Mr. Machekeche
