An investigation of the influence of Human Resources Management practices on employee voluntary Labour turnover in organisation, a case of MoHCC Bindura.

Author
Nzara, Donald
Title
An investigation of the influence of Human Resources Management practices on employee voluntary Labour turnover in organisation, a case of MoHCC Bindura.
Abstract
This research explores the impact of Human Resource Management (HRM) practices on voluntary employee turnover within the Ministry of Health and Child Care (MoHCC) in Bindura, Zimbabwe. The increasing rate of staff resignations has significantly affected service delivery and operational efficiency in public healthcare institutions. The study examined HRM elements such as recruitment and selection, training and development, remuneration, performance evaluation, and employee relations in relation to their influence on voluntary turnover. The study was grounded in Maslow’s Hierarchy of Needs and Herzberg’s Two-Factor Theory, which provided a theoretical foundation for understanding employee motivation and job satisfaction. A quantitative research approach was adopted, using stratified random sampling to select 92 participants from a total population of 120 MoHCC employees, including doctors, nurses, EHTs, accountants, and HR officers. Data were collected through structured questionnaires and analysed using SPSS and Microsoft Excel. The findings revealed a strong association between ineffective HRM practices and elevated turnover rates, with poor compensation, limited career development opportunities, and weak communication identified as key drivers. Based on these findings, the study recommends targeted improvements in HRM policies, such as implementing competitive pay structures, establishing clear career progression frameworks, and enhancing employee engagement mechanisms. These recommendations are intended to support HR practitioners and policymakers in promoting workforce retention and institutional stability within the public health sector.
Date
June 2025
Publisher
BUSE
Keywords
Human Resources Management
Labour Turnover
Organisational Commitment
Supervisor
Dr Mapuranga
Item sets
Department of Human Capital Management
Media
DONALD NZARA.pdf

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