An investigation of the relationship between employee training and employee performance: case study of NETONE cellular (pvt) ltd.
- Author
- Chikanza, Frank
- Title
- An investigation of the relationship between employee training and employee performance: case study of NETONE cellular (pvt) ltd.
- Abstract
-
Employee training is more important in organisations in improving performance of their employees and effectiveness of the organisation at large. This is proven by many researches and the efforts being put by many companies towards training initiatives. The research project explored the relationship between employee training and employee performance at NetOne. The study aimed to identify the types of training programs implemented, assess their correlation with employee performance and examine challenges in the implementation of effective training initiatives. A quantitative research approach was employed with data collected through structured questionnaires administered to a sample of 38 employees. The findings revealed that NetOne predominantly uses practical methods such as internships and off-the-job training to enhance employee skills and productivity. Statistical analysis showed a significant correlation between training and employee performance, indicating that well-structured training programs significantly contribute to improved employee output and competence. However, challenges such as insufficient expertise, limited supervisor support and communication gaps were noted as barriers to training effectiveness. The study concludes that organisations must consider employee training as a key pillar in its operations and invest on it so as to improve labour productivity and efficiency. It therefore, recommends that NetOne strengthens its training strategies, aligns programs with long-term organisational goals, and ensures management support to maximize employee development and performance.
- Date
- June 2025
- Publisher
- BUSE
- Keywords
- Employee training
- Supervisor
- Dr. T Tichagwa
- Item sets
- Department of Human Capital Management
- Media
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FRANK CHIKANZA.pdf