Effectiveness of labour law in handling disciplinary proceedings in resolving workplace conflicts: a case study of Delta Sparkling Beverages Zimbabwe.

Author
Vambe, Natasha E
Title
Effectiveness of labour law in handling disciplinary proceedings in resolving workplace conflicts: a case study of Delta Sparkling Beverages Zimbabwe.
Abstract
The study examined the effectiveness of labour law in handling disciplinary proceedings in resolving workplace conflicts: a case study of Delta Sparkling beverages in Zimbabwe. The goal of the study was to assess the legal framework that governs disciplinary proceedings in Zimbabwe, with emphasis aim on their alignment with the principles of justice and fairness. Adopting a purposive sampling technique, the study collected data from 20 key informant at Delta Sparkling Beverages Coca-Cola. The researcher aimed to answer main research questions: what challenges does Delta face in applying labour law during disciplinary hearings and how effective are Zimbabwean labour laws in handling disciplinary proceedings at the company. The analysis was grounded by theoretical framework inclusive of Procedural Justice and Conflict theory which show the issues of power dynamics and fairness in disciplinary process. Findings highlighted displayed a notable disconnect gap between established labour laws and their implementation in the workplace. Thereby, pointing to difficult in obtaining procedural fairness and accountability. The study concluded that improving legal awareness, training management, strengthening policy enforcement is important in promoting effective and fair disciplinary procedures. Key terms mentioned in the study included conflict, disciplinary procedure, effectiveness, resolution and labour law which are vital for understanding the nuances of workplace discipline and conflict resolution in Zimbabwe setting. Lastly the research contributes largely to the discussion on the labour law effectiveness and workplace impartiality, emphasising the need for continuous improvements in disciplinary practices.
Date
June 2025
Publisher
BUSE
Keywords
labour law
conflicts
Supervisor
Dr. M Mapuranga
Item sets
Department of Human Capital Management
Media
NATASHA ENSTAY VAMBE.pdf

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