Analysing the impact of employee relations on strategic change management: a case study of Harare City Council.

Author

Masisimani, Tariro

Title

Analysing the impact of employee relations on strategic change management: a case study of Harare City Council.

Abstract

This mixed-methodology study explores the current state of employee relations within the Harare City Council, focusing on the dynamics of interactions, communication, and cooperation between employees and management. Despite a semblance of mutual respect, the study reveals precarious communication and a pervasive sense of underappreciation among employees. These findings highlight significant challenges in employee relations that require urgent attention and intervention. The research identifies key factors influencing employee-management relations, including communication, leadership style, organizational culture, political dynamics, work-life balance, and employee empowerment. These elements collectively shape the complex landscape of employee relations within the municipality, indicating the need for a comprehensive and integrated approach to address the underlying issues effectively. Additionally, the study examines the strategies and practices employed by the Harare City Council to manage strategic change. These include employee participation in decision-making, establishing effective communication channels, organizing workshops and retreats, initiating employee motivation programs, and employing varied leadership styles. These strategies reflect the council's efforts to adapt to changing circumstances and create a supportive environment conducive to organizational growth and development. In conclusion, this study provides valuable insights into the intricacies of employee relations within the Harare municipality. It emphasizes the necessity of addressing communication gaps, fostering a supportive organizational culture, and empowering employees. The findings offer guidance for policymakers, managers, and stakeholders to enhance employee engagement, improve organizational effectiveness, and promote sustainable development within the Harare City Council.

Date

June 2024

Publisher

BUSE

Keywords

Employee Relations

Organizational Culture

Communication Dynamics

Strategic Change Management

Supervisor

Dr Chisango